KCC > Information Services > I.S. Help Desk
I.S. Help Desk Home
Using computers, phones, and other technology can be frustrating if things do not work the way you expect them to work. Our staff members provide technology support and offer several resources and services that will allow you to resolve problems on your own if you choose. In addition, if you want to learn to use new software, applications, or systems -or just want to further your technical knowledge, you can take advantage of our training opportunities. We strive to assist with and resolve all technology-related issues.
Moodle Training - As of now there are one-on-one trainings available. Please contact Ronald Coller x.2387 or email@example.com
Windows 8.1 coming soon: The I.S. Department will start a soft roll out of Windows 8.1 to employees and faculty after the start of the Fall 2014 Semester. The students PC's (computer labs) will be ready for the start of Spring 2015 semester.
Contact the I.S. Help Desk
Call: (269) 965-4148
Visit: The Emory Morris Resource Center
(Library BC Campus)
Summer Hours May12-August 15, 2014
- Monday – Thursday 8am-5pm
- Friday 9am- Noon
AFTER HOURS EMERGENCIES: The Help Desk is only able to offer after hours support for emergencies, such as campus network outages and assisting with technology issues that prevent a class from running. The Faculty member may place a Priority 1 work order here and someone will contact you shortly.
AFTER HOURS NON EMERGENCIES - Can be reported 24 hours a day seven days a week via our voice mail or email services. Simply leave the message with the spelling of your name, your KCC ID number, and a return phone number and we will get back to you in the order the messages are left.